Your Satisfaction is Guaranteed!

Return unsatisfactory item within 14 days of the invoice date for credit to your account, exchanges, or adjustment.

Regular shipping charges apply on all exchanges. Please see Return Policy for returning merchandise, below.

100% Safe Shopping Guaranteed

Ordering over the internet is safe, easy and totally secure.

JewelryDelMundo.com's Guarantee protects you when you shop at JewelryDelMundo.com, so that you never have to worry about your credit card safety.
We guarantee that every transaction you make at JewelryDelMundo.com will be 100% safe.
This means you pay nothing if unauthorized charges are ever made to your card as a result of shopping at JewelryDelMundo.com.

Our secure server software (SSL) uses the industry standard and is among the best software now available for secure commerce transaction. It encrypts all of name, address, credit card and personal information, so that it cannot be read or viewed as this information travels over the internet.

Shortly after placing your order on-line, you will receive an e-mail confirmation of the order you entered on-line.  

We are proud to provide PayPal, a company owned by Ebay, as a form of payment.  PayPal is one of the safest & easiest ways of making transaction online, used by millions worldwide.

Recently, we have also added Google Checkout by the #1 Search Engine in the World.  If you can't trust these guys online, who can you trust?

We are committed to your complete satisfaction. If you are not completely satisfied with your purchase, you may return your order with 14 days from the date of shipment for a refund or exchange (less shipping and handling charges).  All returns are sent at the expense of the buyer. Additional shipping charges will apply to all exchanges, and must be paid for upfront before the exchanged tem(s) can be shipped. All returned products must be in their original unused condition. Any scratched, altered, blemished or broken items will not be accepted for a refund or exchange, unless the damage occurred during the original shipment, or the item(s) were faulty due to fabrication error.

Returning Your Order

Please follow these steps to return or exchange your jewelry item(s)

1. Contact Customer Service and request a Return Authorization Code for your order number.

2. Please write your Return Authorization Code on the outside of the package.

Send your item(s) with any and all tags attached, original packing materials, and original invoice to us by an insured courier and retain the tracking number for your records. We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package.

Send your package to:

RETURNS
276 Bleakley Avenue
Buchanan, New York 10511